Shipping policy

2. Shipping Policy — Steelheart Apparel

Processing Time
Each item is printed to order and typically ships within 3–7 business days. You’ll receive tracking information once your order is on its way.

Domestic Shipping (Australia)
Delivery usually takes 2–7 business days, depending on location. Orders are sent with trusted courier partners or Australia Post.

New Zealand Shipping
Delivery takes approximately 7–14 business days. Customs duties or taxes (if any) are the buyer’s responsibility.

Future International Shipping
We plan to ship worldwide soon — international delivery options will be added once available.

Shipping Costs
We offer free shipping for all orders over $250. All shipping costs will be detailed in the shipping quote details prior to your purchase being completed and payment being take.

Lost or Damaged Parcels
All shipments include tracking. If a parcel is lost or arrives damaged, contact us within 7 days. We’ll investigate and, where the issue is clearly due to us or our carrier, replace or refund the order.

Address Accuracy
Please check your delivery details carefully. If an incorrect address is provided and the parcel returns to us, re-delivery fees may apply.

We take pride in delivering your order quickly, securely, and in perfect condition.